Red State Golf Return and Refund Policy

Last Updated: November 9th, 2024

Thank you for choosing Red State Golf. We take pride in providing high-quality golf products and want you to be completely satisfied with your purchase. Please read our return and refund policy carefully to understand your rights and responsibilities.

1. Return Eligibility:

1.1 Unused and Unopened Items: To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.

1.2 Golf Clubs/Putters: All sales of putters are final unless the item arrives damaged. We do not accept returns or exchanges for reasons such as buyer’s remorse or incorrect selection.

If your putter arrives damaged, please contact us within 48 hours of delivery with photos of the damage and the original packaging. We will work with you to resolve the issue promptly.

For any questions or clarifications before purchasing, feel free to reach out to us. Thank you for your understanding!

1.3 Time Limit: You have [number of days] days from the date of purchase to initiate a return.

2. Return Process:

2.1 Contact Customer Service: To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number]. Provide your order number, a detailed explanation of the reason for the return, and any relevant photographs if applicable.

2.2 Approval: Once your return request is received, we will review it and notify you of the approval or rejection of your return. We reserve the right to deny a return if the item does not meet the eligibility criteria.

2.3 Return Authorization: If your return is approved, you will be issued a Return Merchandise Authorization (RMA) number. Please include this number with your returned item.

2.4 Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

3. Refund Policy:

3.1 Refund Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

3.2 Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days].

4. Exchanges:

We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.

5. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We may require photographic evidence to process a replacement or refund.

6. Contact Information:

For any questions regarding our return and refund policy, please contact us at [customer service email] or [customer service phone number].

Red State Golf reserves the right to update or modify this policy at any time without prior notice.

Thank you for choosing Red State Golf. We appreciate your business!

Red State Golf

9201 Cockleshell Ct, Unit 12, Bonita Springs, FL 34135